Welcome to the Stoford Properties Privacy Notice
This notice has been produced to help you understand everything you need to know about the way Stoford Properties collects, uses, and shares personal data, what your legal rights are and how to exercise them.
We’ve tried to keep this notice as simple as possible and to avoid jargon, and we’ll make our best efforts to keep you informed if there are any changes to the way we process your personal data in the future.
Stoford Properties takes its responsibility for protecting your data very seriously and we ask you to read this notice carefully and to let us know if there’s anything here you don’t understand, or if you have any questions. 

Who is the Data Controller?
We are Stoford Properties.
Registered address: 26 – 28 Ludgate Hill, Birmingham, B3 1DX
Registration number: 07848231
In this document Stoford Properties may be referred to as “we”, “us”, or “our”.
Please note that any personal data provided by you via the Stoford Properties Ltd website or via your dealings with Stoford Properties Ltd may be shared and processed within the Stoford Group of Companies which includes but is not limited to Stoford Properties Ltd and Stoford Developments Ltd. A full list of Stoford Group Companies is available on request from mail@stoford.com.
The sharing and processing of your personal data within the Stoford Group of Companies will take place in accordance with data protection law and our data protection policies.
In this document the Stoford Group of Companies, which includes Stoford Properties Ltd will sometimes be referred to as “we”, “us or “our”.

What kinds of Personal Data does Stoford Properties Process?
Stoford Properties collects personal data for various purposes; with that in mind we have created a list of the types of personal data that we may collect, either directly from yourself or from other sources, in order to achieve those purposes. 
The kinds of personal data we may collect include:

Customer / Client	Name, Business name and address, telephone, email.
Applicant / Temp / Volunteer / Intern	Name, address, telephone, email, work and education history,
Pupil / Student	Name, address, telephone,
Professional Contact	Name, Business name and address, telephone, email.
Supplier / Trader	Name, address, telephone, email, bank details,
Sub-Contractor	Name, address, telephone, email, bank details.
Visitors to our offices	Data (images) recorded by our CCTV system and in accordance with our CCTV policy available upon application to mail@stoford.com.

What are the reasons Stoford Properties collects Personal Data?
Legal Obligations
Stoford Properties uses personal data firstly to fulfil any contractual obligations that exist between us and yourself. Where we request personal data be provided to enter into, or meet the terms of any such contract, you will be required to provide the relevant personal data or we will not be able to deliver the services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.
We are required by law to process personal data for purposes relating to our legal obligations, these include: 
To provide for our financial commitments, or to relevant financial authorities. 

• To comply with regulatory requirements and any self-regulatory schemes.
• To carry out required business operations and due diligence.
• To cooperate with relevant authorities for reporting criminal activity, or to detect and prevent fraud.
• To investigate any insurance claims, claims of unfair dismissal, claims of any kind of harassment or of discrimination, or any other claim whereby the organisation may have to defend itself.

Legitimate Interests
Stoford Properties may process Personal Data for any of the following purposes, which are considered to be within our legitimate business interests: 

• To provide services where they have been requested,
• To send notification on subjects to individuals who have asked to be kept informed,
• To improve the organisation’s website so content is delivered more efficiently,
• To protect the organisation’s assets and property.

Vital or Public Interests
Stoford Properties may intend to process Personal Data for the following reasons where it is done so either in your Vital Interests, or where it would be considered within the Public Interest, for example, public consultation in relation to planning matters.

Where does Stoford Properties obtain Personal Data from?
We will collect personal data directly from you in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of Stoford Properties.
We collect some personal data from publicly accessible sources such as websites, which may be used for e-mail contacts for the newsletter. 
We may also gather personal data by any of the following methods:
From technical functionality that gathers data automatically from computer equipment when people visit our online platforms.
From third-party organisations provided for future marketing purposes.
Our CCTV system. Please refer to our CCTV policy for further information, available from mail@stoford.com

Who will Stoford Properties share your Personal Data with?
In order to achieve the above stated purposes for which we process your personal data, we may need to share your personal data. We will only share your personal data with third parties where we have an appropriate legal ground under data protection law which permits us to do so.
We may share your personal data with third party organisations acting as data controllers or with specific individuals, groups or other organisations who act as neither data controllers nor data processors, but only where we are either legally required to do so by law or where doing so is necessary to achieve the intended stated purpose of processing the data, such as providing services to you.
In the event that we sell or reorganise our business, or if otherwise required by law or by an authorised regulator, we may transfer your personal data as a part of the general business data to the relevant parties.
We shall make all reasonable efforts to ensure that any third-party we share your personal data with is also compliant with data protection law.

Where will Stoford Properties store your Personal Data?
Stoford Properties will not transfer or store your personal data in any country other than those that have been granted an adequacy decision under the General Data Protection Regulations (GDPR). This means we only transfer or store data in countries with an adequate level of data protection.
We may however share your personal data with third-party organisations who then transfer the data. We shall take all reasonable measures to ensure those third parties are also compliant with data protection law.

How long will Stoford Properties keep your Personal Data?
We will keep your personal data only for as long as required to achieve the purposes for which it was collected, in line with this privacy notice. 
The following criteria are what determine the period for which we will keep your personal data: 

• Until we are no longer required to do so to comply with regulatory requirements or financial obligations.
• Until we are no longer required to do so by any law we are subject to.
• Until all purposes for which the data was originally gathered have become irrelevant or obsolete.
• Until the goods and/or services we have provided are no longer in active use.
• Until it has been requested that we no longer process the data and that it is erased; in some cases, where there is a remaining relevant or legal reason why we are required to keep this data, we may opt to restrict the amount of processing being conducted to what is absolute necessary rather than erase it.

Your Rights, Our Responsibility
There are several rights granted to you immediately upon providing us with your personal information; some of these are mentioned above. We’d like you to know that at Stoford Properties we take your rights seriously and we will always conduct ourselves in a way that is considerate of our responsibility to serve your legal rights. 

The Right of Access
This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed.
If you would like access to the personal data we have about you, we ask that you contact us using the details below.

The Right to Rectification
This one is fairly straight forward; if you notice that the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately.

The Right to Erasure
Otherwise known as the ‘right to be forgotten’, this given you the right to request your personal data be deleted.
This is not an absolute right; if you were to request that we erase your personal data, we would erase as much of that data as we could but may have to retain some information if it is necessary.
Were we have received a request for personal data to be erased, if it is necessary for us to retain some of that information we shall ensure that the remaining data is used only when and where it is absolutely necessary.

The Right to Objection
The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely.

The Right to Complain
We will always try to maintain the highest standards expected of us by our customers and any other parties we interact with. To achieve this, we strongly encourage that any complaints be first brought to our attention so we can properly investigate matters. Our contact details are set out below. You may contact us directly, and we will pass the matter to our Data Protection Officer.

Stoford Properties Contact Details Stoford Properties Ltd 26-28 Ludgate Hill, Birmingham, B3 1DX 0121 234 6699 mail@stoford.com

Who is the Stoford Properties Data Protection Officer? Ametros Group Ltd Lakeside Offices, Thorn Business Park Rotherwas Industrial Estate Hereford Herefordshire England HR2 6JT 0330 223 2246 dpo@ametrosgroup.com www.ametrosgroup.com

If however this does not resolve the matter or if you choose to complain about Stoford Properties Ltd or any Stoford Group Company to a supervisory authority you may do so by contacting the Information Commissioners Office on 0303 123 1113, or via the other reporting methods listed on their website:
https://ico.org.uk/concerns